ATM Service
Phoenix manages more than 1,700 cash points throughout Italy.
Secure and monitored management
Our ATM service guarantees you the highest level of service for your transactions:
- enquiry functions and order functions integrated with the bank’s IT system
- use of universally recognised security standards for connecting to our service centre and to the authorised centres
- continuous monitoring supported by alarm systems linked straight to the bank
- management and standardisation of microcircuit processes
- own unique management of ABI POS terminals 3599/8000
Punctual and timely updating
- software distribution service with remote updating of both application components and operating system
Framework agreements with vendors
- agreements established with ATM vendors for hardware and software customer support services
Disaster Recovery
- guarantee of operational continuity